Privacy policy

How we process your data (logs, cookies)

Log data

For technical reasons, each time your internet browser accesses our website it automatically sends information to our web server (i.e. log data). We store some of this information in log files, such as:

• The date of the access
• The time of the access
• The URL of the linking website
• The files accessed
• The volume of data transferred
• The browser type and version
• The operating system
• The IP address (anonymised)

Log data does not contain personal data. As a general rule, we only analyse log data in order to remedy faults in the operation of our website or clarify security incidents. We store this log data indefinitely.
It is sometimes necessary for us to collect additional personal information as well as log data in order to remedy faults or preserve evidence relating to security incidents. In these cases, we are permitted to process the log data by law (article 6(1f) of Regulation (EU) 2016/679). We delete this data once the fault has been remedied or the security incident has been clarified in full, or if the original purpose of the processing no longer exists due to other factors. In the event of a security incident, we will transmit log data to the investigating authorities on a case-by-case basis, to the extent permitted.
We always store log data separately from other data collected that relates to the use of our website.

Registration for the Hotelmanagement via our website (on invitation only)

On following our invitation, you can register for the hotelmanagement via our website. Registration is required if you wish to attend the event. We collect and process the contents of the fields you fill in as part of the registration process, where for every field it is stated, if the information is required or optional.
We are permitted to process your personal information in order to provide personalized services by law (article 6(1b) of Regulation (EU) 2016/679). We store registered users' data until 6 month after the end of the event.
We will provide you with information about the data we hold about you on request. We will also be happy to correct inaccurate information or delete information we hold about you on request, provided that said deletion is not prohibited under the terms of our legal obligations to retain certain information. To request this, please use the contact information provided at the end of this Data Protection Information.
Registered users can access additional services and offers.

Participation in special events

When you register for the offered management service, we store and use the information you provide in order to run the event and complete any follow-ups. The data we collect for this purpose depends on the registration form for the offered management service in question.
Upon request, registered participants can receive information about the data they provided when registering or have any incorrect details corrected. To request this, please use the contact information provided at the end of this Data Protection Information.
You will have to pay the participation fee for some events directly. If necessary, you will be forwarded to our partner's website to complete the payment process. In this case, the relevant payment details (last name, first name, postal address, number of participants) are transmitted to our partner so that the payment process can be completed.
We are permitted to process your data for the offered management service and to complete any follow-ups by law (article 6(1b) of Regulation (EU) 2016/679). Your information is deleted once it is no longer required to run the event or complete any follow-ups.

Cookies

We use cookies. Cookies are small text files, which we store on your device when you visit our website. These cookies are sent back to us every time you access our website subsequently. This allows us to recognise you, for example, or makes navigating our website easier for you thanks to the information stored in the cookies.
Cookies cannot be used to run programs or transfer viruses to a computer. Cookies can only be read by the web server they originate from.
We do not share the information stored in the cookies with third parties without your express permission.
You can also view our website without cookies. Internet browsers are often configured to accept cookies. To prevent your internet browser from using cookies, you can (1) opt out of the use of cookies when you access our website using the cookie layer (if available) or (2) disable cookie use via the settings in your internet browser. The help functions in your browser can show you how to disable and/or delete cookies in your internet browser. Please note that disabling/deleting cookies may result in individual functions on our website no longer working as expected. Cookies that may be required for certain functions on our website are set out below. In addition, disabling/deleting cookies will only affect the internet browser used to do so. Disabling/deleting cookies must therefore be repeated for any other internet browsers accordingly.
Cookies that we use for specific functions, without references to individuals:

• Cookies that store certain user preferences (e.g. search or language settings)
• Cookies that store information in order to guarantee flawless playback of video or audio content

Cookies that we use for specific functions, with references to individuals:

• Cookies that serve to identify or authenticate our users

We are permitted to process data in this context by law (article 6(1f) of Regulation (EU) 2016/679). We store this data until the cookie in question expires or until you delete it.
Any further processing of personal data using cookies is outlined in the relevant sections within this information.

Cases where we transmit your data

We work together with a number of service providers to implement and operate our website. We have chosen these service providers carefully and concluded a data protection agreement with each individual service provider to keep your information safe.

The service providers we use to implement and operate our website are:

• Service provider for hosting services
• Service provider for programming services
• Service provider for sales and marketing services
• Service provider for hotline services

We only transmit your data to other recipients where necessary to fulfil a contract with you, where we or the recipient has a legitimate interest in the disclosure of your data, or where you have given your consent to that transmission. These recipients include service providers and other companies within our corporate group. Furthermore, data may be transmitted to other recipients in the event that we are obliged to do so due to legal provisions or enforceable administrative or court orders.

Other recipients of your data are:

• event agencies commissioned by us
• hotels

Transmission to recipients outside the EEA

We also transmit personal data to recipients based outside of the EEA, in so-called third countries. In this case, we ensure ‒ before any data is shared ‒ that either an appropriate level of data protection is maintained by the recipient (e.g. on the basis of an adequacy decision made by the EU Commission for the respective country or the agreement of standard EU contractual clauses between the European Union and the recipient) or that you have given your consent to said sharing.
We are happy to provide you with an overview of the recipients in third countries and a copy of the specific provisions agreed to ensure an appropriate level of data protection. To request this, please use the contact information provided at the end of this Data Protection Information.